Question
Answer

Who can use the Shopify ZigZag Integration?


Any active customer of ZigZag that installed the application in his Shopify store can use the application to generate  ZigZag Shipment through Shopify

Why do I  need to approve the application of the requested permissions?

To create a Shipment through Shopify we need to know the Orders details and the requested shipment details
Where can I find my ZigZag credentialsZigZag credentials received directly from ZigZag.You will need a Username and Password. This is a link to the Zig-zag contact page.

Can I place the address in English?


No. the Ship to address have to be in Israel in and have to Hebrew with Israeli ZIP code.ZigZag can not create a shipment for address not in Hebrew.


Can I Create a shipment for an order that was not paid?
No. The order has to be marked  Paid.
Can I Create a shipment for an order without a customer or and address?
No. The order has to have a customer and valid Israeli address in Hebrew
Can I ship from more the one location?
If you have more the one locations set-up in Shopify you will be able to select the one the shipment is delivered from
Can I create more them one shipment fro an order?
No. At this point the application support creation of a single shipment per order. If you will try to create a shipment for an order already with a shipment - you will receive a screen showing you the tracking number.
Where can I find more information on my shipment using a tracking number?ZigZag shipments status can be received directly from ZigZag. This is a link to the Zig-zag web site where you can use the tracking number.