Shopoify ZigZag Integration FAQ
Created by: Boaz Dombrover
Modified on: Sat, 18 Jul, 2020 at 6:08 PM
Who can use the Shopify ZigZag Integration?
|Any active customer of ZigZag that installed the application in his Shopify store can use the application to generate ZigZag Shipment through Shopify|
Why do I need to approve the application of the requested permissions?
|To create a Shipment through Shopify we need to know the Orders details and the requested shipment details|
|Where can I find my ZigZag credentials||ZigZag credentials received directly from ZigZag.You will need a Username and Password. This is a link to the Zig-zag contact page.|
Can I place the address in English?
No. the Ship to address have to be in Israel in and have to Hebrew with Israeli ZIP code.ZigZag can not create a shipment for address not in Hebrew.
|Can I Create a shipment for an order that was not paid?||No. The order has to be marked Paid.|
|Can I Create a shipment for an order without a customer or and address?||No. The order has to have a customer and valid Israeli address in Hebrew|
|Can I ship from more the one location?||If you have more the one locations set-up in Shopify you will be able to select the one the shipment is delivered from|
|Can I create more them one shipment fro an order?||No. At this point the application support creation of a single shipment per order. If you will try to create a shipment for an order already with a shipment - you will receive a screen showing you the tracking number.|
|Where can I find more information on my shipment using a tracking number?||ZigZag shipments status can be received directly from ZigZag. This is a link to the Zig-zag web site where you can use the tracking number.|
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.