Who can use the Shopify Isgav Integration?
Any active customer of Isgav that installed the application in his Shopify store can use the application to generate Isgav Shipment through Shopify
Why do I need to approve the application of the requested permissions?
To create a Shipment through Shopify we need to know the Orders details and the requested shipment details
Where can I find my Isgav credentials
Isgav credentials received directly from Isgav. All you need to do in order to start using the integration is to enter your Isgav client ID here. This is a link to the Isgav contact page.
Can I place the address in English?
No. the Ship to address have to be in Israel in and have to Hebrew with Israeli ZIP code. Isgav can not create a shipment for address not in Hebrew.
Can I Create a shipment for an order that was not paid?
No. The order has to be marked Paid.
Can I Create a shipment for an order without a customer or and address?
No. The order has to have a customer and valid Israeli address in Hebrew
Can I ship from more the one location?
If you have more the one locations set-up in Shopify you will be able to select the one the shipment is delivered from
Can I create more them one shipment fro an order?
No. At this point the application support creation of a single shipment per order. If you will try to create a shipment for an order already with a shipment - you will receive a screen showing you the tracking number.
Where can I find more information on my shipment using a tracking number?
Isgav shipments status can be received directly from Isgav. This is a link to the Isgav web site where you can use the tracking number.